The Coal Exchange Hotel Cardiff Exterior photoThe Coal Exchange Hotel Cardiff Exterior photoThe Coal Exchange Hotel Cardiff Exterior photo

The Coal Exchange Hotel – A Favorite for Families in Cardiff

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Check rooms and rates
From$125 /night
Check-in
17Jun
Check-out
18Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

4-5 Mount Stuart Square 4-5 Mount Stuart Square, Cardiff, CF10 5FQ
-
Close to Cardiff Bay
Very good
7.6
/10
4.2
/5

Rooms & Amenities

The Coal Exchange Hotel offers a range of rooms, including double, king, triple, quadruple, and sextuple options. Rooms feature flat-screen TVs, tea and coffee facilities, and private bathrooms with showers or spa baths. Accessible triple rooms include walk-in showers and wet rooms. The presidential suite has a king-size bed, a sitting area, and a spa bath with a rainfall shower.

Dining Options

Culley's Kitchen & Bar serves breakfast with buffet, à la carte, and continental options. The Carruthers private dining area is available for events. Children's menus are offered for ages 2-12, and dietary requirements can be accommodated. Room service is available.

Location & Transport

The hotel is in Cardiff Bay, 2 km from the University of South Wales-Cardiff Campus and 4 km from Cardiff Castle. Nearby points include Techniquest (1 km), Principality Stadium (2 km), and Ianto's Shrine (0.5 km). Cardiff Bay Train Station is a short walk away, with links to Cardiff Central Station. Cardiff Airport is a 25-minute drive.

Services & Facilities

The 24-hour front desk assists with check-in and queries. Free Wi-Fi is available throughout. Event spaces accommodate up to 400 delegates, with AV equipment and catering options. Digital check-in is offered before arrival. Parking is available at nearby secure lots, a 4-minute walk away.

Accessibility & Policies

Accessible rooms feature wheelchair-friendly layouts and walk-in showers. Pre-booking for parking and dining is recommended. Gift vouchers are available for third-party bookings. Prices are listed in GBP and exclude unlisted services.

“This hotel stands out with its historical architecture and in-room Jacuzzis, promising a memorable stay. The on-site restaurant and bar, along with family-friendly features, enhance its appeal. In my opinion, the location near Cardiff Bay and unique room decor make it an attractive choice.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Standard King Room
    2 persons
    29 sq. feet
    1 King-size bed
    Heating
    Shower
  • Triple Room Disability Access
    2 persons
    39 sq. feet
    1 Single Bed or 1 Double Bed
    Heating
    Shower
  • Double Room
    2 persons
    27 sq. feet
    1 Double bed
    Bathtub
    Heating
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
June 2026 - June 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Very good
7.6/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Dinner

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Room features

  • Heating
  • Tea and coffee facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At The Coal Exchange Hotel, guests are welcomed to indulge in the rich and varied dining options available at Culleys Kitchen & Bar. With settings that cater to every occasion, from family gatherings to romantic dinners, this culinary haven promises delightful flavors and a warm atmosphere.
The Coal Exchange Hotel Cardiff Restaurant photo
The Coal Exchange Hotel Cardiff Restaurant photo
The Coal Exchange Hotel Cardiff Restaurant photo

Culleys Kitchen & Bar

Casual dining with a focus on traditional and modern flavors
Ambiance
A versatile setting that blends family-friendly environments with romantic corners, offering both contemporary and traditional aesthetics.
Key Offerings
Start the day with an extensive breakfast buffet or a la carte options, engage in delightful brunches, and savor dinner crafted to satisfy every palate. The charming Carruthers private dining area is perfect for more intimate gatherings.
Reservation
Not needed
Open daily from 7 AM to 11 PM (8 AM to 8 PM on Sundays).

The Coal Exchange Hotel Location

4-5 Mount Stuart Square 4-5 Mount Stuart Square, Cardiff, CF10 5FQ
Explore Cardiff
Explore Cardiff's Vibrant Scene
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Cardiff Bay
20 minutes walking
A picturesque waterfront offering stunning views, shops, and eateries. Ideal for a leisurely stroll or boat rides.
Techniquest
11 minutes walking
An interactive science and discovery center perfect for families. Features hands-on exhibits and a planetarium.
Cardiff Castle
25 minutes walking
This historic castle boasts impressive architecture and beautiful grounds. Guided tours highlight its rich history.
Wales National Ice Rink
30 minutes walking
A popular venue for ice skating and events. Perfect for families and couples looking for a fun evening out.
River Taff Cycling
25 minutes walking
Cycling along the scenic River Taff offers fresh air and stunning views. Nearby bike rentals available.
Yoga at Cardiff Bay
20 minutes walking
Relaxing yoga sessions by the bay, combining tranquility with beautiful scenery. Classes bookable online.
Eli Jenkins
6 minutes walking
A lively pub serving Welsh favorites. Known for local ales and comforting dishes in a warm atmosphere.
Espresso Lab
3 minutes walking
Coffee lovers will enjoy artisanal brews and freshly baked pastries. Casual vibe perfect for a quick stop.
Motorpoint Arena Cardiff
30 minutes walking
A major venue for concerts and events, offering exciting shows year-round. Great for sports and music fans.
Butetown History and Arts Centre
11 minutes walking
A cultural hub showcasing local art and history through exhibits and community events. Family-friendly space.
Tips on navigating the city
  • City Centre
    Cardiff 24 min  ·  1.2 mi
  • Airports
    Cardiff (CWL) 36 min  ·  14.8 mi
    Bristol (BRS) 116 min  ·  47.9 mi
  • Train
    Cardiff Bay Railway Station 4 min  ·  1000 ft
  • Bus
    Bus stop 18 min  ·  5000 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP15 per person per day.
Pets
Pets are not allowed.
Languages
Spanish, Polish, Arabic, Panjabi / Punjabi, Ukrainian
Number of rooms:
88

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the hotel's location near the bay and its unique character, often highlighting the spacious rooms with jacuzzi baths. The breakfast receives positive feedback, with a wide selection of options. Some guests have mentioned the building shows signs of age. Nevertheless, many find it a great value, especially when enjoying the available amenities.
Show moreShow less
Review score
Based on 2380 verified reviews
7.7 /10
Very good
76 %
Recommend
Staff
8.8/10
Location
8.6/10
Free WiFi
7.2/10
Facilities
7.6/10
Pros
Spacious room
Amazing bathtub
Comfy bed
Tasty food
Convenient checkout
Cons
No air conditioning
Poor lighting
Abrupt receptionist
Guest reviews
based on 2380 reviews
7.7/10
based on 5375 reviews
7.6/10
emerson from united states
Couple
presidential suite
3 nights in November 2025
|
Reviewed: February 14, 2026
9/10

historical splendor and romantic escape

ornate furniture lovely staff birthday upgrade
I adored the beautiful, historical details all around the building. the rooms are uniquely decorated with ornate furniture. I felt super classy. the staff were so lovely and upgraded us as it was my husband's birthday!!!
The room felt a bit worn, needing some redecoration. The wallpaper above the bed was peeling off slightly.
Facilities
9/10
the aura restaurant offers a good dining experience. it features seating for approximately eighty guests. the restaurant showcases a sophisticated ambiance and attentive service, assuring a very nice meal.
0 Helpful
|
Show less
Matthew from United Kingdom
Single
Double Room
3 nights in November 2025
|
Reviewed: February 03, 2026
6/10

Uneven Stay at Historic Site

worn paneling cheap sheets
The jacuzzi was a great addition to the room.
The room looked worn. The wooden paneling in the bathroom was coming up, and the shower tap was loose. It fell off several times. The bed sheets felt cheap and worn with loose threads.
0 Helpful
Samuel from United Kingdom
Couple
Double Room
3 nights in November 2025
|
Reviewed: January 27, 2026
9.3/10

Historic Charm and Great Spa Bath

historic building spa bath perfect location
The building is full of history I noticed. The spa bath was a great addition to the spacious room. The location was perfect and I found plenty of well-placed plug sockets in the room.
Facilities
9/10
The hotel features a spa bath I saw. The new Aura restaurant offers a breakfast service I believe. The hotel also retains its historic character for all guests.
Service
10/10
The staff members were really friendly I can confirm. The Manager went out of his way to sort out the cocktails. Everyone was very helpful and ready to assist.
Rooms
9/10
The rooms each offer unique decor that I loved. They were comfortable and well appointed for all. I found very large tubs and rain showers in bathrooms, amazing.
0 Helpful
|
Show more
Logan from United States
Family with children
family room
3 nights in November 2025
|
Reviewed: January 07, 2026
6/10

slightly underwhelming stay

poor air conditioning uncomfortable room
The breakfast was tasty. I enjoyed the food.
The room was too warm, and the air conditioning did not work well. Two fans were supplied as a replacement, but the window would not open. this made for an uncomfortable night.
0 Helpful
Reese from Canada
Couple
Presidential Suite
3 nights in November 2025
|
Reviewed: December 06, 2025
7/10

A Stay with Minor Issues

beautiful furnishings fine view breakfast selection snack selection brand selection room lighting
The building had beautiful furnishings. My Presidential Suite offered a fine view, though one detail was lacking. Breakfast was quite good. It included a help-yourself buffet with both cooked and continental selections.
The bar did not have a wide selection of snacks. It was also low on certain brands at the bar. I wished for more variety. The room was very dark. I requested another lamp to improve the lighting.
0 Helpful
Mia from Australia
Family with children
Family Room
3 nights in August 2025
|
Reviewed: October 28, 2025
8.5/10

Beautiful Hotel with Fine Architecture

fine architecture friendly staff
The building's architecture impressed me greatly. I found the staff to be very friendly . The spa bath in my room was an very nice bonus and I took full advantage. The bed proved comfortable, ensuring a restful night.
I found the hot water took quite some time to reach the shower. The plumbing seemed rather ancient in its setup. I hope they can address this issue soon.
Rooms
9/10
My family room featured beautiful furniture and a comfortable bed. The room included a spa bath, that I really enjoyed. The provided amenities enhanced the experience.
Dining
8/10
Breakfast included a good variety of tasty food. I enjoyed the traditional english breakfast items that were available. The breakfast offered sufficient choices to start the day well.
0 Helpful
|
Show more
Peter from United Kingdom
Single
Double Room
3 nights in June 2025
|
Reviewed: July 18, 2025
7/10
great size nicely decorated room jacuzzi bath odd lighting blocked toilet stained carpet
the location was good and near the wales millennium centre. the room was a great size and nicely decorated. the jacuzzi bath was a good addition to the room.
the lighting was odd, especially in the room. the toilet in the room was blocked, and its flush handle was falling off. the carpet was stained in places.
0 Helpful
FAQs
About The Coal Exchange Hotel
What is the distance from The Coal Exchange Hotel to Cardiff Castle?
The Coal Exchange Hotel is located 4 km from Cardiff Castle.
What type of breakfast is available at The Coal Exchange Hotel?
Breakfast options include buffet, continental, and Full English/Irish selections.
How far is The Coal Exchange Hotel from Cardiff Airport?
The hotel is 22 km from Cardiff Airport.
What are the check-in and check-out times at The Coal Exchange Hotel?
Check-in is from 15:00, and check-out is by 11:00.
Which facilities are included in rooms at The Coal Exchange Hotel?
Rooms are equipped with free Wi-Fi, a flat-screen TV, a kettle, and a private bathroom with a shower and toiletries.
Which languages are spoken at the front desk of The Coal Exchange Hotel?
The staff speaks Arabic, English, Spanish, and Punjabi.
What leisure activities are offered at The Coal Exchange Hotel?
The hotel hosts on-site happy hour events for guests.
Can I enjoy dining at The Coal Exchange Hotel?
The hotel features an on-site restaurant, Cully's Kitchen & Bar, which serves breakfast and dinner.
Are there any notable attractions near The Coal Exchange Hotel?
Nearby attractions include the National Museum Cardiff, Cardiff Bay, and the University of South Wales - Cardiff Campus.
What additional services does The Coal Exchange Hotel provide?
Services include room service, luggage storage, and a 24-hour front desk.

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Check-in
17Jun
Check-out
18Jun
Rooms and Guests2 Guests, 1 Room